Privacy Policy

Information We Collect

To process orders, manage customer accounts, and provide support, Shaban Antiques may collect your name, email address, phone number, shipping and billing address, account information, order details, and messages you send to us.

Full payment card details are not stored by Shaban Antiques. When card payment is available, payment information is processed securely by the relevant payment provider.

How We Use Your Information

We use your information to process and deliver orders, provide order updates and customer support, respond to enquiries, maintain your account, prevent fraud, and send occasional updates only where you have chosen to receive them.

• We never sell your data.
• We retain information only for legitimate business, legal, security, and accounting purposes.
• You may unsubscribe from marketing communications at any time.

Information Sharing

We share information only where needed to operate the store, including with payment processors, hosting and database providers, couriers, analytics providers, and customer-support platforms such as WhatsApp. We may also disclose information where required by law or to protect our rights and customers.

Cookies & Analytics

Our website uses essential cookies and browser storage to maintain your cart, preferences, session, and country-based currency. Where configured, analytics and advertising services such as Google Analytics and Meta Pixel may also collect usage information in accordance with their own privacy policies.

Your Privacy Rights

You may request access to, correction of, or deletion of your personal information, subject to any legal retention requirements. For privacy-related enquiries, email shabanantiques@gmail.com or message us on WhatsApp.

Protecting your privacy is an important part of the trust you place in Shaban Antiques, and we are committed to handling your information responsibly and securely.